Important Notice
Violation of this Acceptable Use Policy may result in suspension or termination of your service and may subject you to legal consequences.
1. Introduction
This Acceptable Use Policy ("AUP") governs your use of CityLink Internet's services and network. By using our services, you agree to comply with this AUP and all applicable laws and regulations.
2. Prohibited Activities
You may not use CityLink Internet's services to engage in any of the following activities:
2.1 Illegal Activities
- Transmitting or storing any material that violates any applicable law
- Engaging in fraud or other criminal activities
- Violating intellectual property rights
2.2 Security Violations
- Unauthorized access to systems or networks
- Distributing malware, viruses, or other harmful code
- Interfering with service to other users
- Attempting to circumvent authentication or security measures
2.3 Network Abuse
- Excessive bandwidth consumption that negatively impacts other users
- Operating servers that consume excessive resources
- Running continuous automated processes without authorization
2.4 Inappropriate Content
- Transmitting obscene, pornographic, or offensive material
- Distributing harassing, threatening, or defamatory content
- Promoting violence or hate speech
2.5 Spam and Unsolicited Communications
- Sending unsolicited bulk emails (spam)
- Operating open proxies or open mail relays
- Participating in phishing schemes
3. Residential vs. Business Use
Residential service plans are intended for personal, non-commercial use only. Business use requires a commercial account. Prohibited commercial uses of residential service include:
- Operating servers for commercial purposes
- Running websites that generate significant traffic
- Providing internet access to others outside your household
4. Network Management
CityLink Internet employs reasonable network management practices to ensure quality service for all users, including:
- Monitoring network performance
- Managing bandwidth usage during peak periods
- Preventing harmful or illegal activities
We may prioritize certain types of traffic (such as VoIP or video conferencing) to maintain service quality.
5. Copyright Infringement
CityLink Internet complies with the Digital Millennium Copyright Act (DMCA). Unauthorized distribution of copyrighted material is prohibited. Repeat infringers may have their service terminated.
Copyright infringement notices should be sent to:
copyright@citylinkinternet.com
6. Consequences of Violation
Violations of this AUP may result in:
- Warning notifications
- Temporary suspension of service
- Permanent termination of service
- Legal action where appropriate
CityLink Internet reserves the right to take any action we deem necessary to protect our network and users.
7. Reporting Violations
To report violations of this AUP, please contact us at:
abuse@citylinkinternet.com
(555) 987-6543
CityLink Internet
123 Main Street
Anytown, ST 12345
8. Changes to This Policy
CityLink Internet may modify this AUP at any time. We will notify customers of significant changes through our website or via email. Continued use of our services constitutes acceptance of the modified AUP.
9. Contact Information
For questions about this Acceptable Use Policy, please contact:
support@citylinkinternet.com
(555) 123-4567
CityLink Internet
123 Main Street
Anytown, ST 12345