1. Acceptance of Terms
By accessing or using the services provided by CityLink Internet ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.
2. Service Description
CityLink Internet provides high-speed internet access and related services ("Services") to residential and business customers within our service areas.
3. Account Registration
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate and complete information and to keep this information updated.
4. Payment and Billing
You agree to pay all fees and charges associated with your account on a timely basis. All fees are non-refundable unless otherwise stated in these Terms.
- Monthly service fees are billed in advance
- Late payments may be subject to late fees
- Returned payments may be subject to processing fees
5. Acceptable Use Policy
You agree not to use the Services for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting viruses or harmful code
- Spamming or sending unsolicited communications
6. Privacy Policy
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
7. Service Limitations
While we strive to provide reliable service, we cannot guarantee that the Services will be uninterrupted or error-free. Service may be temporarily unavailable for scheduled maintenance or due to unforeseen circumstances.
8. Equipment
Any equipment provided by CityLink Internet remains our property unless purchased by you. You agree to use the equipment only for its intended purpose and to return it in good condition upon termination of service.
9. Termination
Either party may terminate service with proper notice. Upon termination, you must return any Company-owned equipment and pay all outstanding charges.
10. Limitation of Liability
To the maximum extent permitted by law, CityLink Internet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes, and your continued use of the Services constitutes acceptance of the modified Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state where CityLink Internet is headquartered, without regard to its conflict of law provisions.
13. Contact Information
For questions about these Terms, please contact us at:
legal@citylinkinternet.com
(555) 123-4567